Useful Telephone Numbers
From gas and electricity to keeping tabs on your pets - a list of useful contact numbers and addresses for anyone moving house.


Safety checks need to be carried out on your property before a tenant moves in.  You should be aware of your duty of care to your tenant/s and must comply with the variety of Safety Regulations, both legal and legislative.

Soft Furnishings

There are strict regulations relating to the fire resistance of soft furnishings that are included in the property.  A breach of these regulations could ultimately result in criminal proceedings.

If you propose leaving soft furnishings, we will advise you on the appropriate regulations.  The regulations make it clear that there must be no non-compliant furniture in any part of the property, including garage, attic and also areas where the tenant has no access to.

Gas Safety Regulations

Gas appliances need to be regularly maintained so they run safely and reliably.  This work must only be carried out by a qualified CORGI engineer.

All gas appliances in rented properties must, by law, be subject to an annual safety check.  Examples of relevant appliances include gas cookers, water heaters, gas fires and gas central heating boilers.  A Landlords' gas safety certificate will be issued by the engineer.  Copies of which must be given to ourselves and the tenant.

This gas safety check must also be carried out before a property is rented for the first time.  It is advisable for Landlords to keep copies of the services and any other works carried out for a period of 6 years.  For managed properties we will arrange these checks for you.

Fixed Electrical Checks

There are plugs and socket regulations in place.  Landlords should ensure that all plugs, leads and sockets are checked by a qualified electrical engineer every five years.  A record of this will be produced by the engineer.

For managed properties we will arrange this for you.

Electrical Appliances

Appliance checks (PAT Tests) are to be carried out on every electrical appliance on a yearly basis by a qualified electrical engineer to ensure their safety.  Examples of appliances include: fridges, cookers & washing machines.

Used electrical appliances should be in good working order and regularly serviced.  Old appliances are to be removed before a tenant is in place.

Repairs and maintenance are at your (the landlords) expense.  For managed properties we arrange the checks for you.

Fire Detectors

The law stipulates that there should be a working and tested smoke detector one each floor of the property.  You must ensure these are in working order with new batteries, prior to the letting.


Landlords should initial sweep the chimney at the start of the tenancy, and then the tenants are to sweep yearly or every six months for thatched properties. A carbon monoxide detector is required by law for solid fuel burners.

Attic, Cellar & Excluded Areas

We advise you not to store items in these areas.  We will ask you to confirm the contents of these areas before letting, as they could cause safety risks.  At no time do we inspect these areas or visit them on our routine visits.

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