Useful Telephone Numbers
From gas and electricity to keeping tabs on your pets - a list of useful contact numbers and addresses for anyone moving house.


By law, you (the landlord) are responsible for the well being of the tenant; ensuring priority is given to their health and safety whilst they are renting your property.

The property should be well maintained at all times and you should respond swiftly to any problems that occur.  If we are managing your property we will respond quickly on your behalf.

Obtaining Consents

Before letting your property, consent is usually required from several quarters:

  • If there is a mortgage or loan on the property, written consent from the Bank, Building Society or Loan Company is to be obtained.  A copy of this consent is to be kept on file by us.
  • If your property is leasehold, please check the clauses in the lease to see if consent to rent out your home is required.  A photocopy of the lease should be supplied to us, with any important clauses highlighted.
  • Where the property is owned or governed by a Local Housing Association, consent may be needed.


Utilities - You must notify the relevant utility organisations of any change of occupier and give meter readings at the beginning and end of each tenancy.  Where the property is managed by us we will arrange this for you.

Please note: We cannot set up or close a telephone account.  This must be done by yourself or the tenant.

Council Tax - The tenant is responsible for paying the Council Tax during the tenancy.  You should notify the Local Council of any change of occupier.

Insurance Companies - You must notify your home and contents insurers that the property is to be let, to ensure that the insurance remains valid.

The Post Office – You must set up a redirection if you require post from the property to be forwarded to you.  The Post Office will supply the relevant forms and charge you for the service. Redirection can take up to a week to take effect.

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